Which Goals Can Telemarketing Help You Achieve?


Lead Conversion

Telemarketing and telesales sometimes come with negative perceptions. They conjure up visions of large, impersonal call centres in far-away countries which feel more like factories than anything else. While this type of operations exists, there is a way to conduct quality telemarketing campaigns which will help grow business without alienating prospects.

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How to Identify Whether You Need Telemarketing or Telesales


Photo of a businessman sat at a desk with two traditional teleph

While sales and marketing are different processes, because they are two sides of the same coin, the boundaries between them often get blurred. Telemarketing and telesales don’t escape this confusion – all the more so that telesales is, in effect, a component of telemarketing. Telemarketing is often used even by industry experts as a blanket term for all phone activities related to establishing contact with potential customers. However, telemarketing and telesales have different objectives and outcomes, so it is crucial to understand how they differ to get the most out of your phone campaign.

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